My child’s feet suddenly expanded within 2 months and post circuit breaker, I discovered my son couldn’t fit into his school shoes. Imagine my dismay and the mad scramble to find shoes in a non-existent retail world.

Numerous searches in online shops turned up for nought as most had common sizes sold out. Bata seemed like a good place to find school shoes with their wide range of affordable shoes but their size chart was not helpful at all.

Then I discovered their whatsapp shopping service whereby they provide personalised assistance via whatsapp. I tried it and boy was I happy with it. It felt like I was shopping in the store itself, with a shop assistant by my side helping me with my queries. Responses to my questions were timely and they sent me and e-catalogue over whatsapp to let me know what was available.

If you’re like me and realise suddenly that you need shoes pronto, I think Bata is one store that can be of good help during this period!